Description and Use of the Platform

• We aim at providing a technology-led Platform for helping secure households & communities by electronically registering the Workers against their CNIC. The Platform acts as a connecting point/intermediary for NADRA/Police verification, through the registered CNIC number. The Platform allows Customers to connect with potential Workers and view their comments/feedback through their digitized extensive records.
• The Company operating the Platform is not an Agency, Agent or Contractor of the Customers or the Workers in any way. The Platform is not providing a liaison service for such Workers to the Customer. The Workers and the Platform do not share any Employer-Employee relationship. The actual services provided are to the Customers who will then be provided with the complete verification of the Workers; the Workers, in turn, will be able to maintain a proper record therefore, subjected to a separate relationship between the Worker and the Customer. The Platform or the Company shall under no circumstances be a party to that relationship. The Platform claims NO responsibility/liability in respect of the Worker, including but not limited to any claims of employment or any vicarious liability arising out of the Service or otherwise.
• It is your responsibility to ensure that You have downloaded the correct Mobile Application for your device. It is also Your responsibility to ensure that Your device is compatible with the Mobile Application. The Company claims NO responsibility/liability if you do not have a compatible mobile device or if you download the wrong version of the Mobile Application for your device.

By using the services of the Platform, you further agree that:

• You will use our Services for your sole, personal use and will not resell our Services to a third party;
• You will not assign or transfer your account to any other person/legal entity;
• You will not use our services for unlawful or fraudulent purposes;
• You will keep your account password secure and confidential;
• You will follow/abide by the applicable laws of Pakistan.

• The Company claims NO responsibility/liability of any nature arising out of a breach of any of the above-mentioned covenants.
• The Company reserves the right to terminate the use of the Platform and your account immediately, should you not comply with the abovementioned covenants.
• The Platform, may, from time to time, release new tools and resources on the Website, release new versions of the Apps, or introduce other services and/or features for the Platform. Any new services and features will be subject to these Terms of Use as well as any additional terms of use that we may release for those specific services or features.
• We appreciate hearing from You and welcome Your comments regarding our Services and the Platform. Please be advised, however, that our policy does not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those which we have specifically requested. While we do value your feedback on our Services, please be specific in your comments regarding our Services and do not submit creative ideas, inventions, suggestions, or materials. If, despite our request, you send us creative suggestions, ideas, drawings, concepts, inventions, or other information the same shall be the property of the Company. None of the submissions shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any submission. The Company shall own exclusively all now-known or later discovered rights to the submission and shall be entitled to unrestricted use of the submission for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person who submitted the submission.
• The information made available on the Platform is for the information/employment search and You shall not use the same for any other purpose than your personal. The information and database and other features of the Platform may be used by the Customers only for the purpose of verification by self or own company.
• You shall not use any Platform Content/database for any purpose other than as an employer seeking to verify a worker, including but not limited to using the information in the information database to sell or promote any products or services.

‘TApp’ Account- Registration and Password

• You are not obliged to register, however, access to Services is only available to registered Customers and their Workers. When you register to verify a Worker or assess their records through the Platform, you will provide us with your Contact Number and Full Name, which will, amongst other verification processes, could generate an OTP directed to your Contact Number so that we ensure that the Contact Number that you provide is, and remains valid. An alternative method could be used in its place also. Your Contact Number and any other information you chose to provide about yourself will be treated in accordance with our Privacy Policy. In addition to the Terms of Use and Privacy Policy, the Company may disclose to third parties on an anonymous basis, certain aggregate information contained in your registration application. Subject to the Terms of Use herein, the Company will not disclose to any third party your name, or telephone number without your prior consent, except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings where such information is relevant.
• Customers are solely responsible for the postings by them on the Platform. The Platform is not to be considered to be an employer, but just a tool, by the Customer, and the Company/Platform claims NO responsibility/liability or be responsible for any employment decisions, for whatever reason, made by any entity posting feedback of the Workers on the Platform.
• You may terminate your account at any time as described in the Termination section below. You understand and acknowledge that if you cancel your Customer account or your Customer account is terminated, all your account information from the Platform, including saved information, network contacts, and given feedback, will be marked as deleted in and may be deleted from the Platform’s databases. Information may continue to be available for some period of time because of delays in propagating such deletion through the Platform’s servers. You further understand and acknowledge, upon the termination of the Customer account, the Platform shall have no obligation or responsibility to return your account information, and you agree and undertake not to have/make any claims for such account information.
• You shall use the Platform information database in accordance with all applicable privacy and data protection laws, and you agree that you shall not further disclose any of the data from the Platform information database to any third party
• You are solely responsible for maintaining the confidentiality and security of your username and password, and You will remain responsible and liable for all use of your username and password, and all activity emanating from Your account, whether or not such activity was authorized by you.
• If your username or password is lost or stolen, or if you believe that your account has been accessed by unauthorized third parties, you are advised to notify the Platform in writing and should be careful of exposing the OTP to others.
• We reserve the right to disallow, cancel, remove or reassign certain usernames and permalinks in appropriate circumstances, as determined by us in our sole discretion, and may, with or without prior notice, suspend or terminate Your account if activities occur on that account which, in our sole discretion, would or might constitute a violation of these Terms of Use or violation of the rights of any third party, or of any applicable laws or regulations.

The Company is not a party to any Service contract

Each Customer and Worker hereby acknowledges and agrees that the Company/Platform is NOT a party to any oral or written Agreement for Service or any contract entered into between the Customer and the Worker in connection with any Service offered, directly or indirectly, through the Platform, nor is the Platform responsible for any crime committed by the Workers that the Customer hires. The Customer and the Worker acknowledge, agree and understand that the Platform only seeks to provide a platform wherein the Service User and Service Professional can be brought together, and the Platform itself has no role in the execution or provision of Services.

Customer’s Guidelines

• The Company and the Platform are neither an Agency, Agent or Contractor nor it is a Job portal for Workers or the Customer.
• The Platform simply helps the Customer verify their Workers through a proper channel, and get access to the feedback given to other Workers of respective categories that the Customer is looking for on the Platform. Beyond providing the Contact & Basic Profile Details, along with the verification of the Worker, the Platform does not provide any other Service whatsoever. Once the details are shared, the Platform does not carry any obligation nor assumes any liability with respect to ensuring that the Customer and the selected Worker meet, talk and conduct any discussions or are engaged or hired by the Customer.
• The Customer shall only be provided with the names, contact details, feedback by other Customers, a relative rating (based on experience, reliability, etc.), and brief work-related information of the potential Worker selected by them in the area where they are located. The eventual selection and hiring process of such a Worker is between the Customer and the Worker separately. The salary/fee to be charged by the Worker is to be decided solely between the Customer and the Worker, without any interference/suggestion by the Platform.
• The Company and the Platform shall not take any portion of the salary/fee determined between the Customer and the Worker, in case You select one from the list provided by the Platform.
• The Platform acts as a connecting point/intermediary for Police/CPLC verification, through the registered CNIC number, Picture and CNIC Images. The Platform allows Customers to connect with potential Workers and view their comments/feedback/ratings through their digitized extensive records.
• Customers are recommended and responsible for conducting their own Background Checks and Self-Verification and registering with the local police station, on the Worker they would be finally selecting and taking the final call on hiring the right person for the work. This platform is an assisting tool and is in no way a replacement to the local laws of the land. The Company/Platform takes no responsibility for the verified information of the Worker coming in from the Police/CPLC as this information is directly relayed to the Customers/Users without any interference/changes from the company/platform. If any discrepancy is detected by the Customers/Users, they should contact these LEAs.
• Consent of Worker: At the time of registration, it is the responsibility of the employer to take consent from the worker, that is before taking the picture of the worker seeking employment if he/she allows the employer to place a request with the platform to retrieve any information which might be present, including previous work history or check for any criminal background. This consent needs to be recorded by the employer in paper or electronic form.
• The Company captures the CNIC details and mobile numbers (i.e. Contact details) of the Worker as provided by the Customer. The Company and the Platform are not liable to the Customer for any loss that the Customer suffers if any Worker changes their contact details after initially connecting with the Customer, either through phone or in person. Once the Customer connects with the Worker in any manner whatsoever, the relationship is solely between the Customer and the Worker; and the Company and the Platform are not connected with further transactions in any manner.
• It is the sole discretion of the Worker to join the Customer’s Domestic or Workplace environment upon selection. Likewise, it is the sole discretion of the Customer to hire the Worker who he/she finds suitable enough for the work at hand. It is the sole discretion of the worker to provide his/her CNIC information & other contact information to the customer, which on the consent of the worker taken by the customer, is to be shared with the Company/Platform. The Company never influences any Worker to accept the offer of the Customer. In the same way, the Company never influences any Customer to hire any particular Worker.
• In addition to the foregoing, there are risks, including but not limited to the risk of physical harm, from dealing with strangers, foreign nationals, underage persons or people acting under false pretences. The Customer/User assumes all risks associated with dealing with Workers with whom they come in contact through the Platform. By its very nature other people’s information may be offensive, harmful or inaccurate, and in some cases may be mislabeled or deceptively labelled. We expect that you will use caution and common sense when using the Platform, notwithstanding the efforts and endeavours that are undertaken by the Platform to protect your interest.
• The content may contain inaccuracies or typographical errors. The Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Platform. The use of all content on the Platform is at the Customer/User’s own risk. The Company cannot guarantee and does not promise any specific results from the use of the Platform. No advice or information, whether oral or written, obtained by a user from the Platform or through or from the Platform shall create any warranty not expressly stated herein.
• Customer/User acknowledges and agrees that they are solely responsible for the form, content and accuracy of any information or material contained therein placed by you on the Platform. The Customer is solely responsible for their postings on the Platform. The Company is not to be considered to be an employer with respect to your use of the Platform and the Company shall not be responsible for any employment decisions, for whatever reason made, made by any entity posting jobs on the Platform.
• The Company encourages you to keep a backup copy of any of your user content. To the extent permitted by law, in no event shall the company be liable for the deletion, loss, or unauthorized modification of any user content.
• The Platform is not responsible for any monetary or consequential loss or damage caused to the Customer if the Worker refuses to join the Customer after initial discussion or leaves the engagement or employment if any made.
• It is the Customer’s responsibility to exercise caution while using the services of the Worker that has been selected using the Platform. In case the Worker is negligent in his/her performance, is intoxicated, violates the law or does anything contrary to the law and general norms of service, it will be between the Customer and the Worker to sort out the dispute. The Company and the Platform shall not be held liable for the Worker’s behaviour in any manner whatsoever. However, the Company shall register your complaint, if you choose to email support@tapp.pk to lodge a complaint. The Company shall conduct an internal investigation into such a matter at its own end, and in the case of the Worker’s fault, the Company will not allow the Worker to be listed on its Platform anymore.
• The Customer shall not hold the Company and the Platform and any of its Partners or employees responsible for the character of the Worker who they might have selected from the list of contacts provided by the Platform.
• The Customer shall not hold the Company and the Platform and any of its Partners or employees responsible for any unforeseen/illegal activities committed by the selected Worker (for e.g., theft/heinous offence/murder, etc.)
• The Customer agrees that the Information provided by him/her to the Company will always be true, accurate, correct, complete and up to date, to the best of your knowledge. User agrees that the necessary details provided by the Customer to connect with the Workers are true, accurate, correct, and complete and shall ensure to keep it up to date, in case of any change.
• The Customer must be 18 years of age or older to register, use the Services or visit the Website in any manner. By registering, or accepting this Agreement, You represent and warrant to the Company that You are 18 years of age or older, and that You have the right, authority and capacity to subscribe for and use the Services available through the Platform and agree to and abide by these Terms of Use. You also represent and warrant that you are not a person barred from receiving the Services under the laws of Pakistan or other countries.

Prohibitions

The Customer and the Worker are prohibited from:

• Violating or attempting to violate the integrity or security of the Services or any of Platform’s software;
• Transmitting any information (including messages and hyperlinks) on or through the Services that is disruptive or competitive to the provision of Services by the Company;
• Intentionally submitting on the Services any incomplete, false or inaccurate information;
• Making any unsolicited communications to other Users;
• Using any engine, software, tools, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Service;
• Attempting to decipher, decompile, disassemble or reverse engineer any part of the Services unless explicitly permitted by Platform;
• Copying or duplicating in any manner any of the Platform content or other information available from the Service;
• Framing or hotlinking or deep-linking any Platform content; and
• Circumventing or disabling any digital rights management, usage rules, or other security features of the software.

Limitation of Liability

• To the extent permitted by law, the Company will not be liable for any indirect or consequential loss or damage to You (including without limitation loss of business, opportunity, data, or profits) arising out of or in connection with the use of the Platform. You agree that even in case of any court case filed by them in any court of law in Pakistan, the maximum liability of the Company shall not exceed the amount of money paid by the Customer to the Platform in connection to taking its Service.
• The Company takes no responsibility for the quality of Service of the Worker requested by the Customer through the Platform. The quality of the Service is entirely the responsibility of the Worker who has been finally selected by the Customer, in accordance with the verification and feedback that the Company provided. The Company does not take any liability in connection with the Service provided by the Worker including but not limited to the acts, actions, behaviour, conduct, and/or negligence on the part of the Worker.
• Force Majeure: The Company shall not be held liable for any failure or delay in the performance of Services by the Help where such failure arises as a result of any act or omission, which is outside our reasonable control such as unprecedented circumstances, overwhelming and unpreventable events caused directly and exclusively by the forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.
• Taxes: You understand that we act solely as an intermediary between a Customer and the Worker. Because state and local tax laws vary significantly by locality, you understand and agree that you are solely responsible for determining your own tax reporting requirements in consultation with tax advisors and that we cannot and do not offer tax advice to either Customer or Worker. Further, you understand that the Company shall not be responsible or liable in any manner in relation to the tax liability of a Customer or a Worker.
• Indemnity: The Customer/Worker agrees to indemnify and hold the Company and its Partners, employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against the Company arising out of any breach by the Customer or the selected Worker/Customer through the Platform or any other liabilities arising out of the Customer’s use of the Platform.
• Severance: If any of these Terms of Use should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed, and the remaining Terms of Use shall survive and remain in full force and effect and continue to be binding and enforceable.
• Waiver: If you breach these Terms of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Use.
• Assignment: The Customer and the Worker may not assign or sub-license the rights, duties or obligations under these Terms of Use, in whole or in part, to any person or entity without the prior written permission of the Company.
• No Warranties: You agree that this Platform (including the website) is only for the verification of the employees and for employers to showcase their need for hiring an employee as per their requirement by posting on available jobs. We do not specifically recommend any particular employee. It shall be the responsibility of the Customer to assess the experience and skills of the Workers whose profiles are posted on the Platform. Though we endeavour to verify basic information about the employees, we do not warrant or confirm the nature of the skills and experience the employees may possess, the truth or accuracy of the information provided by employees, or the ability of employees to perform the given tasks.
  There are risks, including but not limited to the risk of physical harm, dealing with strangers, or people acting under false pretences. The Customer and the Workers assume all risks associated with dealing with other users with whom you come in contact through the Platform.
• Hackers: It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Platform and that You may be involuntarily exposed to such offensive and obscene materials. We do not approve of such unauthorized use or acts.
  You acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Platform. Please carefully select the type of information that you publicly disclose or share with others on the Platform.
• Promotions/Events: The Company and the Platform may, at its sole discretion, come up with additional terms which may apply to certain Services. These terms may be established with regard to a particular event, activity or promotion, and such additional terms will be disclosed to you in connection with the applicable services. These additional Terms and Conditions are in addition to and therefore shall be deemed to be a part of, the original Terms and Conditions for the purposes of the applicable services. The additional terms shall prevail over the existing Terms and Conditions in the event of any conflict with respect to the applicable services.

Termination

You may terminate this Agreement at any time by sending a notice in writing to TApp at support@tapp.pk, by asking the Company to remove all of your Content from your account, and by deleting your account and thereafter by ceasing to use the Platform.

The Company reserves the right to terminate the Service and your use of the Platform, if:

• You have been using the Service or Application with an incompatible or unauthorized device;
• You have violated any clause of these Terms of Use, Privacy Policy or Copyright Policy;
• You have misused, abused or interfered with the use of the Platform. Misuse includes creating multiple or false profiles, or try to falsely interfere with the rating system, or try to corrupt the system’s integrity in any way, trying to infringe any intellectual property rights, violating any of the terms and conditions of these Terms of Use, or any other behaviour that the Company, in its sole discretion, deems contrary to its purpose;
• The Platform has a reasonable reason to do so, at its sole discretion.

In the event of termination by you or by the Platform, your account will be disabled and you shall not be granted access to the Platform for availing our Services. You will not be able to access our content unless you create another account with the Platform, with the consent of the Company.
The Terms of Use shall remain in full force and effect while you continue to have an account with us. Certain provisions of the Terms and Conditions shall remain in effect, even after Termination, including but not limited to, Intellectual Property and Indemnification.
Notwithstanding the termination, you shall continue to be bound by the terms of this Agreement in respect of your prior use of this Platform and all matters connected with, relating to or arising from such use

• Waiver: No waiver of any provision of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and any failure on our part to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision
• Severability: The Terms of Use, together with the Privacy Policy and any other legal notices or Additional Policies published by the Platform on the Website or Mobile Application, shall constitute the entire agreement between the Customer and TApp. If any provision of the Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms of Use or any other policy, which shall remain in full force and effect.
• In effect and Last Update: The Terms of Use are in effect from the day of the availability of the app to the General Public through Google & Apple App Stores.

Disclaimers & Disclosures Policy

• Safe Pakistan Welfare Trust (SPWT) is a Government Registered Tax-Exempt Non-Profit Organization.
• It’s important to understand the limitations of the Platform before using it, with special reference to the background check being conducted and displayed on this platform:
  • The system does NOT perform a NADRA verification. Hence, it is very important for the Employers to first authenticate the worker’s CNIC information being submitted of their workers into the Platform using NADRA SMS 7000 service. (https://www.nadra.gov.pk/local-projects/identity-management/sms-services-7000-8400-8300-8500/)
    • This step is very important to check against FAKE CNIC numbers. Workers sometimes hide their true identity.
    • The Employers are required to first check the authenticity of the CNIC data by transmitting through text message the CNIC number of the workers to 7000 SMS NADRA SERVICE. Standard SMS charges will apply.
    • NADRA will transmit back the name against the CNIC number as well as the person’s father’s name. This step will ensure that the Employer is submitting the correct CNIC number of the person they are hiring. (https://www.nadra.gov.pk/local-projects/identity-management/sms-services-7000-8400-8300-8500/)
  • This platform will transmit the NADRA-issued CNIC information to Police and Citizens Police Liaison Committee (CPLC).
  • The TApp platform is connected to the Police through a live API connection. Police are solely responsible for the authenticity of the data. The information being relayed & displayed through the TApp platform with regard to the criminal background check is being displayed at the TApp end without any human intervention.
  • The Citizens Police Liaison Committee (CPLC) maintains the digitalized FIRs information that has been filed with Police stations since 1987 (http://www.cplc.org.pk/2015/11/04/fir-database).
  • Employers need to ensure that they obtain either written or video consent from their workers before submitting their CNIC for background criminal checks.
  • Police FIRs filed all over Pakistan has their inherent limitations, such as (a) CNIC may not be mentioned in some FIRs, (b) Some FIRs may only have first name or name entered with different spellings, (c) FIRs are mostly filed in Urdu or local vernacular language, (d) Some FIRs may have been filed against “unknown people”.
  • In other words, a person may have an FIR filed against him/her but if a CNIC may not be mentioned on that FIR, he/she may evade detection. The same may be true in terms of the spelling of the name, which may be different from Urdu to English. An example is “Mohammad” vs “Muhammad”, “Ahmad” vs “Ahmed”, etc.
  • Simply filing an FIR against a person does not mean criminal activity or that a person may be a criminal. A crime is only confirmed against any person by a Court of Law upon conviction at the end of a trial.
  • Furthermore, the information entered into the platform (web interface) is a manual process. Hence, the displayed information is subject to human errors at the data entry level.
  • TApp is not responsible for any background information. It is only a conduit.

Privacy Policy

This Privacy Policy, together with our Terms of Use, Copyright Guidelines, Disclaimer Policy and any other Terms of Use or Guidelines connected with the use of the Platform, constitute a legally binding agreement (the “Agreement”) between You and TApp (“the Platform”) in relation to your use of the Services. This Privacy Policy governs the Platform’s privacy practices with respect to the protection of the personal and financial information that you submit or that we collect to offer the desired service to you. The Platform is owned and operated by TApp.
This Privacy Policy applies to the Website and the Mobile Application which is engaged in the business of hosting a Platform for connecting Employers with those willing to offer the said help (Workers). The Platform is concerned about the privacy of the Customers and has provided this Privacy Policy to familiarize you with the manner in which the Platform collects, uses, stores, discloses and transfers Your Personal Information (as defined below) collected through the Website. “Worker” shall refer to the same meaning as present in the Terms of Use.

Your Consent

By using the Platform and/or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

Information we collect

The Platform seeks to provide the Customers with information details of prospective nearest Workers located in the vicinity of the Customer’s Search location. For the aforementioned to be possible, it is essential for the Platform to collect and use certain information from the Customers. The Platform may collect Personal Identification information as well as non-personal identification information from the Customers.
The personal identification information includes, but it not limited to, your email address, name, telephone number, access to your location, your contacts & your album folder and other appropriate details that would help the Platform in ensuring you get connected with the nearest Workers around your search locality and avail all the services being offered by the Platform, and also in verifying your Identity, to make sure someone else doesn’t use the platform in your place. This information is collected by the Platform only if they are submitted by the Customers & allowed access by the Customers. The objective behind collecting your personal information is to provide the services you are seeking and to perform various site-related activities with greater convenience and efficiency when you place an order. The Platform may collect personal identification information in order to register Customers on the Platform, keep a record of the services sought by the Customers and for performing other website-related activities which help the platform in serving you better. Due to the nature of the services provided by the Website/App, the Platform may disclose your personal information to third parties, with your explicit consent, in order to provide you with the best information for which you accessed the Platform’s services.
The Platform may also disclose information in response to a court order or government/police request, or when it would be reasonably necessary to disclose the said information to protect the rights of the Platform, third parties, or the public at large. The Platform may disclose information to comply with legal processes, to enforce its Terms of Use, to protect its Operations and rights, privacy and safety of the properties and to pursue any available legal remedies.
The non-personally identifiable information such as your IP address, browser type, domain names, access times and referring website addresses are automatically collected from Visitors or Customers when you interact with the Website,

Advertisements and third-party sites

Some of the advertisements, if at all you may see on the Website, are selected and delivered by third parties, such as advertising networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect Personal Information from you during the course of your online activities, either on the Website or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. The Platform does not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy. The Platform would not be liable for any loss or damage caused to you as a result of such third parties collecting such Personal Information, or any other types of information from you.
The Platform also does not make any representations regarding the availability and performance of any of the external sites that The Platform may provide to you during any interactions with them. The Platform are not responsible for the content, terms of use, privacy policies and practices of such third-party websites.

Social Media/Press Release Promotions:

This platform exists to provide a service that is beneficial to society as a whole, and for this purpose, we need to advertise. When organizations (or their representatives) register on our platform, both the organization and we become partners. The partners agree to allow the use of each other’s organizational logo and name in joint materials such as press releases, social media platforms, fact sheets, brochures, and websites. Please contact us at: support@tapp.pk if you have any questions.

Use of information collected to process payments

If you decide to avail of our services on the Website, we collect some additional information in order to complete the transaction. We collect information such as billing address, a credit/debit card number, credit/debit card expiration date and other necessary payment details to process the payments, however, this information is/will not be stored. They are required to process your payment with payment gateways. Whatever your chosen online mode of payment, you can be assured that the Platform’s trusted gateway partner uses secure encryption technology in order to keep your transnational details confidential at all times. These gateways are managed by leading Banks who use the 3D Secure password service, created by you, to provide an additional layer of security to our online transactions.
While availing any of the payment method(s) available on the Website, the Platform will not assume liability, monetary or consequential, for any loss caused to Users due to payment issues arising out of the transactions.

Choice/Opt-Out/Unsubscribe from the Website

The Platform allows all its Customers to opt-out of receiving non-essential (promotional, marketing-related) communications from The Platform or on behalf of any of their partners after setting up an Account. You can unregister/unsubscribe from the lists/newsletters/promotional emails by pressing the ‘unsubscribe’ button provided in the promotional communications sent to you. You also have the option of deleting your subscribed email account that you created on the Website at any point in time, by sending an ‘Unsubscribe’ email at support@tapp.pk

Links to Other Sites

The Platform links to other websites that may collect personally identifiable information about you. The Platform is not responsible for the privacy practices or the content of those linked websites.

Protecting Information

The Platform takes appropriate measures to protect data collected against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.

Changes in Information or Untrue Information

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of the account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our information page or by contacting us through support@tasdeeq.org / support@tapp.pk. We will make good faith efforts to make requested changes in our active databases. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or the Platform has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, the Platform may, at its sole discretion, discontinue the provision of the Services to you.

Changes to this Privacy Policy

This Privacy Policy is current as of the effective date set forth above. The Platform has the discretion to make amendments in the privacy policy as it may deem fit, without any prior notice. The Customers will be sent an email in order to notify them for the changes being made. Continued use of the Website, even after the changes made, shall constitute your acceptance of the change. Therefore, the Platform encourages to review this Privacy Policy frequently and stay aware of changes being made in it.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in United States & International privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information? We collect information from you when you register, subscribe to a newsletter, or enter information on our site.
How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To send periodic emails regarding your order or other products and services.

How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards. We do not use Malware Scanning.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Understand and save user’s preferences for future visits. • Keep track of advertisements. • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won’t affect the user’s experience that makes your site experience more efficient and some of our services will not function properly. However, you can still place orders.
  

  Third-party vendors

  Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. Google’s use of the Double Click cookie enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt-out of the use of the Double Click cookie for interest-based advertising by visiting Ads Settings http://www.google.com/ads/preferences/ and about ads.infoYou must disclose any data collection, sharing, and usage that takes place on any site, app, or other property as a consequence of your use of any Google advertising service. To comply with this disclosure obligation concerning Google’s use of data, you have the option to display a prominent link to How Google uses data when you use our partners’ sites or apps
  Third-party links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  Google

  Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
  https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
  We have implemented the following:

• Google Display Network Impression Reporting
• Double Click Platform Integration We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Double Click cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt Out Browser add on.
  California Online Privacy Protection Act CalOPPA is the first State Law in the United States to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:
  http://consumercal.org/California-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above. Users will be notified of any privacy policy changes:
• On our Privacy Policy Page Users can change their personal information:
• By emailing us
  How does our site handle do not track signals? We honor do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
  Does our site allow third-party behavioral tracking? It’s also important to note that we do not allow third-party behavioral tracking
  COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
  Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email
• Within 7 business days, We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
  CAN-SPAM Act The CAN-SPAM Act is a law that sets the rules for SAFE commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates about orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be by CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence

Recommended Safety & Security Guidelines

The Platform strongly recommends the Customers to abide by the Safety and Security Guidelines before hiring any Worker whose contact details are provided through the Platform.

Please note that the Platform is neither an Agency nor a Job portal for Workers. It provides Customers the contact details and the extent of reliability of the Workers and it is purely at the discretion of the Customers to hire the prospective Worker. The Platform aims at easing out the process of finding the prospective Worker for a Customer’s Domestic or Workplace environment, as well as his or her feedback and comments by the previous owner.

By using the Platform and as per the safety and security guidelines of TApp, You confirm to take the responsibility of ensuring the safety measures mentioned herein at your risk.

Recommended Safety and Security Guidelines for the Customers/Employers

For Individuals, Families and Enterprises:

• Meet the Worker: Meet the Worker before you hire them
• Self-Verification of Worker: We recommend you do your self-verification before hiring. This is very important before you hire anyone for Home or your Workplace. Nothing is better & more secure than verifying the Worker’s credentials on your own.
• Professional Background Verification of Workers: Don’t forget to get the Background Verification done for the Worker who you have hired.
• Be 100% Sure: Do not give anyone entry into your House or Workplace unless you are 100% sure they are the ones who you are finally going to hire and pay.
• Limited Personal Information: Do not provide any non-work-related personal information about yourself or your family or your office.
• Check legitimacy before monetary transactions: Be careful when engaging in any monetary transactions with any stranger. Initiate the transaction only when you are sure of the Worker who you are dealing with.