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Data We Collect
Tasdeeq collects the information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with Tasdeeq. This information may include name, father/husband name, identification card number & photos, nationality, address, facial image, contact number, mobile number, gender, date of birth, device permission, email address and your profession (“Personal Data” or “Personal Information”).
The provision of your Personal Data is voluntary. However, if you do not provide Tasdeeq with your Personal Data, Tasdeeq will not be able to process your Personal Data for the purposes outlined below.
If you are a user, household employer, business owner, corporate representative, business, worker or job searching worker, provision of your Personal Data is mandatory and failure to provide your Personal Data, may be a breach of laws or regulatory requirements and may cause Tasdeeq to be unable to engage you to provide services or products.
When you use the Tasdeeq Services. Tasdeeq may collect information about you in relation to your location information (your geo-coordinates while the Tasdeeq Application is being used or not), Contacts Information, usage and preference information (information about how you and site visitors interact with Tasdeeq Services, settings chosen, electronic device information (Attributes such as operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifier), SMS data (the date and time of the call or SMS message, the parties phone numbers, and the content of the SMS message), log information (including server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service).
The following Privacy Policy explains how we collect, use, transfer, disclose and protect your personally identifiable information obtained through our Application. Please review it carefully to make sure you understand our privacy practices.
Personal Data: Your demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as verifying a worker, mini signup, complete/create profile, searching for jobs, searching for workers, creation of jobs, hiring a worker, identity verification, customer support, or in our forums, liking posts, sending feedback, and responding to surveys. All data you disclose in these areas will be accessible to the owners of the Application.
Derivative Data: The information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, other interactions with the Application and other users via server log files.
Financial Data: Financial information, such as data related to your payment method for invoice submission, what user needed when the units of verifications exceeds (e.g. account name, account number, bank name, branch, data, amount, etc), We maintain the record of users who bought the verification units. This is the financial information that we collect.
Geo-Location Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change your access or permissions, you may do so through your device’s settings.
Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s camera, microphone, speaker, and GPS. If you wish to change your access or permissions, you may do so through your device’s settings.
Mobile Device Data: Device information such as the mobile device ID number, model, manufacturer, version of the operating system, phone number, country, location, preferred language, and any other data you choose to provide.
Push Notifications: We may request to send you Push-notifications regarding your account or the Application. If you wish to opt out of receiving these types of communications, you may turn them off through your device’s settings.
Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
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Using the Data We Collect
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the application to:
- Create and manage your account.
- Fulfill and manage account/profile, settings, Tasdeeq’s modules and other using application.
- Communicate with you regarding your account, verification units, or services opted for.
- Enable user-to-business communications.
- Administer promotions, sweepstakes, and contests.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Generate a personal profile about you to make future visits to the Application more personalized.
- Increase the efficiency and operation of the Application.
- Monitor and analyze usage and trends to improve your experience with the Application.
- Notify you of the updates to the Application.
- Offer new products, services, features, and/or recommendations.
- Perform other business activities as needed.
- Prevent fraudulent, monitor against crime, and protect against criminal activity.
- Request feedback and contact you about your use of the Application.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Show you the jobs based on your chosen professions and location
- Show you the professionals, workers who registered themselves to hire and avail the services workers are offering.
- Show the work history, rating and feedback you received as a worker from past employers.
- Show the chosen professions, name, phone number where the employer can contact the worker and other information etc.
- Solicit support for the Application.
- Assist local law enforcement organizations in contingencies or accidents or criminal activities.
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Sharing the Data We Collect
We will share such information as your name, phone number, location (area, city, province), geo-location, cnic details, Police Station with the law and enforcement agencies. This information is required for the Law and Enforcement agencies to mark and identify the individual workers and to mark workers CPLC requires the employer’s details. The sharing of details with law and enforcement agencies is to make our application and whole system verified when our application user wants to interact with another user of the application like (searching for job using nokri, searching for workers, hiring of workers using nokri)
We also share the phone number, name, professions, picture, city, rating, feedback, reviews of the user in search workers feature available for application users who wanted to hire workers.
On job posting, the user’s name, and job details (professional required, salary, location, description, audio) will be shared with the users who are looking for jobs/work. The job details sharing criteria is based on the profession selected of the user who is looking for a job/work.
The user receives feedback/comments, reviews and star rating will be shared with the employers after the user’s permission by accepting our terms and conditions of the user and the employers are able to provide the dbacks/comments, reviews and star rating.
We may work with third-party organizations and people to facilitate or provide the Application and specific services on our behalf, to offer customer support, to give our service providers geolocation data, to carry out website-related tasks (such as, but not limited to, maintenance work, database management, web analytics, and feature enhancement), to help us understand how our Service is used, or to work with our professional advisors and other external parties. These third parties are contractually restricted from using or disclosing your personal information for any other reason and only have access to it as necessary to carry out these tasks on our behalf.
Without your consent, we only divulge your Personal Information to the appropriate Law and enforcement agencies, employers (information shared as a worker), and in the event of a legal action or dispute of any kind involving the Services between you and us, or between you and other users, or in the event of an emergency involving your health and/or safety, we will divulge your Personal Information to the extent that is legally required.
Worker/tenant verification and registration: Workers sometimes use fake CNIC number & name to hide their true identity & criminal intent. Tasdeeq’s module Tasdeeq does not perform NADRA verification, only a criminal background match is carried out against a given CNIC number. Employers/owners/land-lords/contact persons need to verify the worker’s CNIC details by using NADRA SMS 7000 service. Kindly send the worker CNIC number on (NADRA SMS 700). NADRA matches these on the CNIC provided by the worker. This step will ensure that you are performing the criminal check on the correct CNIC and not a fake CNIC
Advertising, measurement and analytics services (not personally identifiable information only: We want our advertising to be as relevant and interesting as any other information you may have on our services. With that in mind, we use all the information we have about you to show you relevant ads. We do not share information with advertising, measurement or analytics partners that identifies you personally (personally identifiable information such as name or email address), which can be used to contact you personally or identify you individually). We may provide these partners with information about their advertising access and effectiveness without providing personally identifiable information, though we will NOT collect information in order to personally identify you.
Provide, improve and promote services: We review and research products and services to improve and enhance them, develop new products and features, test developing features, and analyze the information we have, and audit and troubleshoot. Perform activities.
Talk to you: We use your information to send you marketing communications, to communicate with you about our services and to inform you of our updated policies and terms. We also use your information to respond to you when you contact us.
Display and measure advertisements and services: We use the information we have to improve the advertising and measurement system so that we can show you relevant ads on and outside of our services and measure the reach and effectiveness of the ads and services.
Promote security and safety: We use the information we have to help verify accounts and activity, and to promote security and safety within or outside our services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using a team of engineers, automated systems, and advanced technologies such as encryption and machine learning. We also offer easy-to-use security tools that add an extra level of security to your account.
We use cookies and similar technologies to provide and support our services and each use is described and clarified in this part of our policy.
Vendors, service providers and other partners: We transfer information to vendors, service providers, and other partners who support our business worldwide, such as providing technical infrastructure services, analyzing how our services are used, advertising and Measuring the effectiveness of services, providing customer service, facilitating payments, or conducting educational research and surveys. These partners must comply with such privacy obligations in accordance with this data policy and the agreements that have been entered into between us.
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How can I manage or delete information about me?
We store data as long as it is needed to provide products and services to the people mentioned above, including you and others. Information associated with your account will be retained until your account is deleted, unless we require data to provide products and services.
You can delete your account at any time. Also, you can request your account to be deleted by emailing your account details to support@tasdeeq.org. When you delete your account, we delete your published items, such as your photos. If you don’t want to delete your account, but want to temporarily stop using Tasdeeq, you can deactivate your account instead. Remember that information shared by others about you is not part of your account and will not be deleted if your account is deleted
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Retaining the Data We Collect
We will retain your information until you cancel your account in the Application.
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How do we respond to legal requests or prevent damages?
We may access, secure and share your information in response to a legal request (such as a LEA request, search warrant, court order or summons), if we believe in good faith that we are legally required to do so. This may include responding to legal requests from LEAs across Pakistan, where we believe in good faith that it is legally necessary to respond within this jurisdiction, affecting consumers within this jurisdiction. Yes, smooth with internationally recognized standards. Also, when we sincerely believe that information is necessary for these things, we can access it, store it and share it: To detect and deal with fraud or other illegal activity; To protect our own, yours and others; To be included as part of the investigation; Or to prevent death or inevitable bodily harm. For example, we may provide information to third party partners about the credibility of your account to prevent fraud and misuse on and off our Services. When subject to a legal request or liability, a government investigation or an investigation into possible violations of our Terms or Policies or otherwise purchases made with Tasdeeq to prevent loss of financial transaction data. Including, the information we receive about you may be accessed, processed and retained for extended periods. Prevent reuse or other violations of our Terms
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Security
We used to encrypt the user’s critical details before storing in our database. We do not guarantee the security of our database nor can we guarantee that the information you have provided will not be intercepted while being transmitted to us. Any transmission of information by you to us is at your own risk. You must not disclose your private information to anyone. As effective as technology is, no security system is impenetrable.
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Changes to this Privacy Policy
We may amend this Privacy Policy to reflect changes in our practices. If we do so, we will inform you via email or by means of a notice on the Website 24 hours before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.
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Acknowledgement and Consent
By using our system, you acknowledge that you have read and understood this Privacy Policy and the Terms of Use and agree and consent to the use, practice, processing and transfer of your personal data by us as described in this Privacy Policy.
You also represent that you have the right to share all the information you have provided to us and to give us the right to use and share the information with the Service Providers.
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How to contact
If you have questions about this policy, you can contact us at: support@tasdeeq.org
LIMITATION OF LIABILITY:
TASDEEQ SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY OF ITS ACTS OR OMISSIONS IN CONNECTION WITH THIS PRIVACY POLICY.
Please carefully go through these terms and conditions along with the Privacy Policy, Copyright Guidelines, Disclaimer & Disclosures Policy and any other Terms of Use or Guidelines connected with the use of the Platform before you decide to access the Platform or avail the services made available on the Platform.
These Terms of Use, together with our Privacy Policy, Copyright Guidelines, Disclaimer & Disclosures Policy and any other Terms of Use or Guidelines connected with the use of the Platform, constitute a legally binding agreement (the “Agreement”) between You and the Platform in relation to Your use of the Services. This Agreement is an electronic record in terms of the local applicable laws and generated by a computer system and does not require any physical or digital signatures.
Please read these Terms of Use, Privacy Policy, Copyright guidelines, and Disclaimer very carefully
By accessing or using the Platform, registering an account, or by viewing, accessing any information or content from or to the Platform, you represent and warrant that you have read and understood the terms of use, privacy policy, copyright guidelines, disclaimer and will abide by them.
You are indicating that you accept the Terms of Use and your acceptance is bound by the provisions of these Terms of Use, including any updation/revisions made therein.
The Platform may revise the Agreement at its discretion. The Platform does not have any obligation or responsibility to inform or intimate you in any manner, directly or indirectly, of the posting once updated or prior to such updation.
Your use of the Platform following any such modification constitutes your agreement to follow and be bound by the terms of use as modified.